Training
WHY IS IT SO HARD TO SAY NO?

It seems strange that such a simple word, made up of two letters, requires so much effort to pronounce. Beyond its bad image, this article

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Coaching
THE AGE OF RESILIENCE

Resilience comes from the Latin word resilio meaning “to go back”, and in engineering, it refers to the memory capacity of a material to return

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Training
THE VALUE OF DISTANCE

Non-verbal communication offers many resources for caregivers to connect with people. In this article, Frederic Charrier, speaker at a Masterclass of the UNIR Supercaregivers programme

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Training
THE POWER OF EMPATHY

What if instead of confinement the word of the year had been empathy? This skill deserves its own place in the universe of soft skills

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Coaching
Reinvent Yourself

At the end of a year that has been disruptive in every sense, reinventing oneself has become as challenging as it is necessary. This article

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RESOURCES
EMPATHY MAP

EMPATHY MAP is a tool that helps us to improve our knowledge of a person, in this case our client, in anticipation of a future

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